This is my first blog post which for a 62 year older businessman is quite a feet!! This post will serve as a way for me to share over 45 years of business management experience and most of it in the cleaning and insurance restoration business. So if you find any of this information useful please respond or add to it by sharing your thoughts.
Sometimes it is good to reflect back on our past year of
business and evaluate how we did!
I found myself thinking about our company and what the
customer’s feedback has told me about our services and employees. With that frame of
mind I was also reading an article about “Business Core Values” and how they determine a
corporate culture or a company’s “Personality”. Whether your organization has them written or not ,they
exist. YOUR shared values define who you are as a company. They will also serve as a compass as
you grow, help determine fit or no fit with future hires and become a part of the everyday interactions with staff
and customers.
To make these shared values align with your organization, it
should start with the leadership. Owners and managers need to self-evaluate themselves to
determine if behaviors reflect those core values. Hold each other accountable and demonstrate those values by
personal example.
If you don’t “LIVE IT” you probably don’t “BELIEVE IT”. Ask yourself if the values are truly being reflected in the
day-to-day operations of your business?
May we all give ourselves and our employees a “checkup” and
take the “Pulse ”of our company’s “HEART BEAT”!
WISHING EACH OF YOU MUCH SUCCESS THIS NEW YEAR!
